"Mindset Transformation as a Catalyst for Responsive Governance: Insights from Zambia’s Public Service Change Management Framework by Eleonah Kapapa", AJPAM, يوليو 2026, تاريخ الوصول: 17 أغسطس، 2026. [مباشر على الإنترنت]. موجود في: https://publications.aapam.org/index.php/ajpam/article/view/176