Partnership and digital transformation for citizen-centric services aligned with the government in your hand initiative

Auteurs

  • Dlamini Hlobisile Auteur·e

Mots-clés :

Citizen-centric services, Digital transformation, Partnerships

Résumé

Citizens globally expect faster, transparent, and convenient services. The Ministry of Housing and Urban Development is digitizing two ncritical processes:
Land Disposal (Sale of Land)
Building Permit Application and Approval
Current systems are fully manual, slow, and inefficient, limiting the GIYH vision

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Publiée

2026-07-15

Comment citer

Partnership and digital transformation for citizen-centric services aligned with the government in your hand initiative. (2026). African Journal of Public Administration & Management. https://publications.aapam.org/index.php/ajpam/article/view/178